Privacy & Usage Policy

Privacy Policy

We at TradeMark are committed to protecting and respecting user privacy, and we present this privacy policy to inform the user of our privacy procedures and practices, to know the data and information we collect about him, and how to obtain, use, share and otherwise process that information and data while conducting our business through our online platforms.

This Privacy Policy applies to our website and app, and all subsidiary services associated with the company or doing business in the name of Trade Mark, When you arrive and use our basic systems or services, this indicates your readership and consent to collect and process your personal data in accordance with this Privacy Policy. We will notify you of the way we will process your data if modified at any time.

Key Terms

To help clarify our privacy policy as much as possible, these terms will help you understand what we mean accurately:

Cookie: We are allowed to send a small file to your computer when you visit our site, and this enables us to identify your computer and browser, follow your use of our site, analyze your specific interest and remember information about you such as language preference or login information; So we can improve your upcoming visits to the site.
Company: In this Privacy Policy, the word "Company", "we", "we" and "us" refers to Treadmark, the title of which (12 161 Maadi Al Khariri West Street, Maadi Department, Cairo Governorate) is responsible for your information under this Privacy Policy.
Where Treadmark has its headquarters or the owners/founders of Treadmark, in this case the country: Egypt
Customer: refers to any company, organization or person who accesses and uses our basic systems or services we provide at Trademark.
Device: Any Internet-connected device such as phone, tablet, computer or any other device can be used to visit Trademark and use services.
IP address: A number is assigned to each Internet-connected device known as an IP address. These numbers are usually set in geographical blocks, the IP address can often be used to determine the location from which the device connects to the Internet.
Employees: refers to the individuals we employ, broker or contractor with the company to operate under the name of Trademark.

Personal Data: Any personal information we store about you - including your national number - or any identity papers.
Personal Data: Any personal information we store about you - including your national number - or any identity papers.

Third Party Service: refers to advertisers, competition sponsors, promotional and marketing partners and others who provide our content or who care about their products or services.
You: Every person or entity that accesses and uses our statutes or the services we provide.
What information do we collect?

Treadmark collects personal information and data in the course of its business activities, when visiting our website or application, registering on the site, submitting an application, subscribing to newsletters, responding to a survey or filling out a form. This information and data may include:

Your name.
Your phone number.
Your email address.
When does Trademark use end-user information from third parties?

We may use or process personal user information and data for the following purposes: to provide services requested from us by a Trademark user. To provide a better service to the user, in particular, to keep internal records, as well as to improve our products, services and platforms. If the user communicates via the website or email with the designated contacts on the website or through our call centers, we may keep a record of those correspondence or communications to improve our services and process any specific requests or complaints, to communicate with the user through our social media platforms. We also sometimes collect information that is made publicly available on social media sites, and you can control how much information is posted on your social media sites by visiting these sites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, personal and non-personal, with third parties such as specific real estate brokers, real estate brokerage companies, agents, developers or other service providers we deal with, when the user is required to do so or is part of the user's use of the platforms. For example, if a user enquires about a property they are interested in, our platform transfers personal user information and data to real estate agents who deal with the sale or rental of that property. We may also share them with business partners, suppliers and any of our current and future subsidiaries, we can also share or transfer your personal and non-personal information to our group members.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and website or app, storing and managing databases, managing email, marketing storage, processing credit cards, serving customers and meeting requests for products and services you can purchase through the website or app. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services in the best way for us and you.

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, app developers and advertising networks. If your IP address is shared, it can be used to estimate the public site and other technologies such as connection speed, whether you have visited the website or app in a shared site, and the type of device used to visit the website or app. They may collect information about our ads and what you see on the website or app and then provide audit, search and reporting to us and our advertisers.

We may also disclose personal and non-personal information to any competent authorities if we are legally required to comply with a request for such data.

Where and when is the information collected from customers and end users?

Treadmark will collect the personal information you will provide to us, and we may also receive personal information about you from third parties as described above.

How do we use the information we collect?

Any of the information we collect from you can be used in one of the following ways: to better serve the user, in particular, to keep internal records, as well as to improve our products, services and platforms. If the user communicates via the website or email with the designated contacts on the website or through our call centres, we may keep a record of those correspondence or communications to improve our services and process any specific requests or complaints

To improve your experience (your information helps us better respond to your individual needs)
To improve our website/app (we constantly strive to improve our website/app offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us respond more effectively to customer service requests and support needs)
We keep a record of those correspondence or communications to improve our services and process any specific requests or complaints
Update your information and participate in promotions, campaigns or competitions.
To send periodic emails
How do we use your email address?

By sending your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking the unsubscribe link or other unsubscribe option included in the email in question. We only send emails to people they allowed us to contact, either directly or through a third party. We don't send unsolicited business emails, because we don't prefer spam as much as you do. By sending your email address, you also agree to allow us to use your email address to the customer audience that targets sites such as, where we display ad-hoc ads to certain people who have chosen to receive communications from us. Email addresses provided only through the order processing page will be used for the sole purpose of sending information and updates related to your order. However, if you have provided us with the same email through another method, we can use it for any of the purposes set out in this policy. Note: If you would like to unsubscribe at any time fromHowever, if you have provided us with the same email through another method, we can use it for any of the purposes set out in this policy. Note: If you wish to opt-out at any time from receiving future emails, we include detailed instructions to opt-out at the bottom of each email.

How long do we keep your information?

The duration for which we retain personal user information and data varies, as personal user information and data are usually retained only if it is necessary to respond to any queries or complaints or to improve the services you provide to the user or to comply with any legal obligations we may be subject to. In general, to determine the appropriate retention periods of personal information and data, we take into account the quantity, nature, sensitivity and potential risks of harm caused by unauthorized use or disclosure of personal user information and the purposes for which we process personal user information and whether we can achieve these purposes through other means and applicable legal requirements.

Can I transfer my information to other countries?

The information and data we collect from the user may be transferred, stored and hosted outside the country from which such information and data may reach the platforms, and may be transferred to countries without data protection laws or to countries where your privacy and other fundamental rights will not be widely protected. For example, employees who work outside this country, work for us or one of our suppliers may process personal user information and data. These data transfers and all other transfers remain secure and under our control. We undertake to take appropriate measures to ensure that personal user information and data are protected and secure when transferred outside the user's country, and the latter can also exercise their rights effectively.

Is the information collected through Trademark safe?

Maintaining the security of personal user information and data and preventing unauthorized access to it is a top priority for us, so we undertake to take all steps and actions reasonably necessary to protect the user's personal information and data from any unauthorized access, use, alteration, disclosure or destruction. In addition, we limit access to personal user information and data to employees, agents, contractors and any third parties whose work requires knowledge of such information and data and ensure that they refrain from processing personal user information and data except on the basis of our instructions under the confidentiality obligation. If we send the user a password or if the user creates a password as part of our services or in order for our platform to allow the user to access parts of our platforms, the user is responsible for maintaining the confidentiality of the said password and is required not to share it with anyone. The process of transferring information and data online is not entirely secure. Although we will make huge efforts to protect personal user information and data, we cannot guarantee its absolute security. Therefore, any transfer of information takes place at the user's own responsibility. Once we have received information and user data, we undertake to take strict action and security features to try to prevent unauthorized access.

Can I update or correct my information?

Under applicable law, you have the right to request access to personal data we have collected about you for the purposes of review, modification or deletion. You are also entitled to request a copy of the personal data we have collected about you and to request the correction of any errors in it. In certain cases, you can also request that the processing of your personal data be discontinued.

You can contact us to (1) update or correct your personal identification information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete personal information kept about you on our systems (taking into account the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information we hold, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before giving you access to the profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.

You should realize that it is not technically possible to remove every record of the information you have given us from our system. The need to support our systems to protect information from unintended loss means that a copy of your information may exist in an uneditable form that will be difficult or impossible for us to locate. After receiving your request immediately, all personal information stored in the databases we actively use, and other easily searchable, corrected, altered or deleted media, as appropriate, will be updated as soon as practicable and reasonably and technically possible.

If you are an end user and wish to update, delete or receive any information from us about you, please contact us on info@trademarkegy.com.

Staff

If you are a Trademark worker or an applicant, we collect the information you provide to us voluntarily, we use the information collected for HR purposes in order to manage benefits for workers and check applicants.

You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of information about you. Such updates, corrections, changes and deletions will have no effect on other information we hold, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Company Sale/Business Termination

Trademark reserves the right to transmit information to a third party in case of sale, merger or transfer of all or any of its affiliates' assets or to another person or company (as specified herein), that part of Treadmark or any of its subsidiaries that relates to this Service, or if we suspend our business or file a petition against us in the event of bankruptcy, or similar action, provided that the third party agrees to abide by the provisions of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our affiliates. For the purposes of this Privacy Policy, an "affiliate" means any person or entity that directly or indirectly controls or cooperates with Treadmark, whether through ownership or otherwise. Any information relating to you that we provide to our affiliates will be handled by those affiliates in accordance with the terms of this Privacy Policy.

Regulated Law

This privacy policy is governed by the laws of Egypt regardless of conflict of laws provisions. You agree to the exclusive jurisdiction of the courts in respect of any action or dispute arising between the parties under or in relation to this Privacy Policy except for individuals who may have rights to file claims under the Privacy Shield, or Swiss-American Framework.

The laws of Egypt, with the exception of conflict of laws rules, govern this Agreement and your use of the website/app. Your use of the website/app may also be subject to other local, government, national or international laws.

By using our website or contacting us directly, you indicate your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, you should not deal with our website/app or use our services. Continuous use of the website/app, direct engagement with us, or after posting changes to this privacy policy that do not significantly affect the use or disclosure of your personal information, will mean that you accept these changes.

Your Consent

We have updated our privacy policy to provide you with full transparency about what information is processed when visiting our site and how it is used. By using our website or registering an account or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.

Links to other websites

This Privacy Policy applies only to services. Services may contain links to other websites that are not operated or controlled by Tredmark. We are not responsible for the content, accuracy or opinions contained in such sites, and such sites are not investigated, monitored or checked for accuracy or completeness. Please remember that when you use a link to go from services to another website, our privacy policy is no longer in effect. Your browsing and interaction on any other website, including those with a link to our Platform, is subject to the rules and policies of this particular website. Such third parties may use their cookies or other methods to collect information about you

Cookies

The Trademark website uses "cookies" to locate the website/app I visited. Cookie is a small part of the data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website/app but they are unnecessary to use. However, without these cookies, some functions such as videos may become unavailable or you will be asked to enter your login details every time you visit the website/app as we will not be able to remember that you have previously logged in. Most web browsers can be set to disable cookie use. However, if you disable cookies, you may not be able to access the functions on our website/app correctly or at all. We never put personally identifiable information in cookies.

Prevent and disable cookies and similar technologies

Wherever you are, you can also adjust your browser to block cookies and similar technologies, but this procedure may block our basic cookies and prevent our website/app from functioning properly, and you may not be able to take full advantage of all its features and services. You should also be aware that you may lose some saved information (e.g. saved login details and site preferences) if you block cookies on the browser. Different browsers provide you with different controls. Disabling a cookie or cookie category does not delete the cookie from your browser, you will need to do it yourself from within your browser, and you should visit the browser's help list for more information.

Marketing Services

Marketing renewal campaigns target people who have already visited your website/app. Allows your company to look like an online "relay" by offering ads on the websites and platforms they use most.

Payment Details

In relation to any credit card or other payment processing details you have provided to us, we are committed to storing this confidential information in the most secure way possible.

Children's Privacy

We pledge to protect children's privacy needs and encourage parents and parents to play an active role in their children's online activities and interests. We undertake to refrain from intentionally gathering any information from children and do not target anyone under the age of 13 through our platforms. If we know that we have collected personal data from anyone under the age of 13 without verifying parental consent, we are taking steps to remove this information from our servers.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time as we deem necessary. In the event of any material changes to the present Privacy Policy, we will send the User notification of the manner required by applicable laws, and give you an opportunity to review them before they enter into force. Then, if you continue to use the service, you will be bound by the updated privacy policy. If you do not wish to agree to this policy or any updated privacy policy, VIM

Third Party Services

We can view, include or make available third-party content (including data, information, applications and other product services) or provide links to third-party websites or services ("third-party services").

You acknowledge and agree that Treadmark will not be responsible for any third party services, including their accuracy, completeness, timing, validity, compliance with copyright, legality, fitness, quality or any other aspect. Trepdmark assumes no liability to you or to any other person or entity for any third party services.

Third party services and links are provided only as a means that is convenient, accessible and fully used by you at your own risk and subject to the terms and conditions of these third parties.

Facebook Pixel

Facebook pixel is an analytical tool that allows you to measure the effectiveness of your ads by understanding the actions people take on your website/app. You can use pixel: make sure to view your ads on the right people. Facebook pixel may collect information from your device when using the service. Facebook pixel collects existing information in accordance with its privacy policy

Tracking Techniques
Cookies

We use cookies to improve the performance and functionality of our platform but they are unnecessary to use. However, without these cookies, some functions such as videos may become unavailable or you will be asked to enter your login details every time you visit the platform because we will not be able to remember that you have previously logged in.

Local Storage

Local storage sometimes known as DOM storage, provides web applications with methods and protocols to store customer data. Web storage supports continuous data storage, similar to cookies but with greatly improved capacity and no information stored in the HTTP order letterhead.

Meetings

We use "sessions" to identify areas of our platform that I visited. The session is a small part of the data stored on your computer or mobile device by your web browser.

<div>معلومات حول اللائحة العامة لحماية البيانات قد نقوم بجمع واستخدام المعلومات منك إذا كنت من المنطقة الاقتصادية الأوروبية (EEA)، وفي هذا القسم من سياسة الخصوصية الخاصة بنا، سنشرح بالضبط كيف ولماذا يتم جمع هذه البيانات، وكيف نحافظ على هذه البيانات تحت الحماية من التكرار أو الاستخدام بطريقة خاطئة. ما هي اللائحة العامة لحماية البيانات؟ اللائحة العامة لحماية البيانات هي قانون للخصوصية وحماية البيانات على مستوى الاتحاد الأوروبي ينظم كيفية حماية بيانات سكان الاتحاد الأوروبي من قبل الشركات ويعزز سيطرة سكان الاتحاد الأوروبي على بياناتهم الشخصية. اللائحة العامة لحماية البيانات ذات صلة بأي شركة تعمل عالميًا وليس فقط الشركات التي تتخذ من الاتحاد الأوروبي مقراً لها والمقيمين في الاتحاد الأوروبي. تعتبر بيانات عملائنا مهمة بغض النظر عن مكان وجودها، ولهذا السبب قمنا بتطبيق ضوابط اللائحة العامة لحماية البيانات كمعيار أساسي لجميع عملياتنا في جميع أنحاء العالم ما هي البيانات الشخصية؟ أي بيانات تتعلق بفرد يمكن التعرف عليه. تغطي اللائحة العامة لحماية البيانات مجموعة واسعة من المعلومات التي يمكن استخدامها بمفردها، أو بالاقتران مع أجزاء أخرى من المعلومات، لتحديد هوية الشخص. تمتد البيانات الشخصية إلى ما هو أبعد من اسم الشخص أو عنوان البريد الإلكتروني. تشمل بعض الأمثلة المعلومات المالية والآراء السياسية والبيانات الجينية والبيانات البيومترية وعناوين الملكية الفكرية والعنوان المادي والتوجه الجنسي والعرق. وتشمل مبادئ حماية البيانات متطلبات مثل: يجب معالجة البيانات الشخصية التي يتم جمعها بطريقة عادلة وقانونية وشفافة ويجب استخدامها فقط بطريقة يتوقعها الشخص بشكل معقول. ولا ينبغي جمع البيانات الشخصية إلا لتحقيق غرض محدد ولا ينبغي استخدامها إلا لهذا الغرض. يجب على المؤسسات تحديد سبب حاجتها إلى البيانات الشخصية عند جمعها. ولا ينبغي الاحتفاظ بالبيانات الشخصية أكثر من اللازم لتحقيق الغرض منها. للأشخاص الذين يشملهم القانون العام لحماية البيانات الحق في الوصول إلى بياناتهم الشخصية. يمكنهم أيضًا طلب نسخة من بياناتهم، وتحديث بياناتهم أو حذفها أو تقييدها أو نقلها إلى منظمة أخرى. لماذا اللائحة العامة لحماية البيانات مهمة؟ تضيف اللائحة العامة لحماية البيانات بعض المتطلبات الجديدة فيما يتعلق بكيفية حماية الشركات للبيانات الشخصية للأفراد التي يجمعونها ويعالجونها. كما أنه يزيد من مخاطر الامتثال من خلال زيادة الإنفاذ وفرض غرامات أكبر على الانتهاك. بخلاف هذه الحقائق، هذا ببساطة هو الشيء الصحيح الذي يجب فعله. في تريدمارك، نعتقد بقوة أن خصوصية بياناتك مهمة جدًا ولدينا بالفعل ممارسات أمان وخصوصية قوية تتجاوز متطلبات هذه اللائحة الجديدة. حقوق البيانات الفردية - الوصول إلى البيانات وإمكانية نقلها وحذفها نحن ملتزمون بمساعدة عملائنا على تلبية متطلبات حقوق البيانات في اللائحة العامة لحماية البيانات. تقوم  تريدمارك بمعالجة أو تخزين جميع البيانات الشخصية لمن تم فحصهم بالكامل ومتوافقين مع DPA. نقوم بتخزين جميع المحادثات والبيانات الشخصية لمدة تصل إلى 6 سنوات ما لم يتم حذف حسابك. في هذه الحالة، نتخلص من جميع البيانات وفقًا لشروط الخدمة وسياسة الخصوصية الخاصة بنا، لكننا لن نحتفظ بها أكثر من 60 يومًا. نحن ندرك أنه إذا كنت تعمل مع عملاء الاتحاد الأوروبي، فأنت بحاجة إلى أن تكون قادرًا على تزويدهم بالقدرة على الوصول إلى البيانات الشخصية وتحديثها واستردادها وإزالتها. لقد حصلنا عليك! لقد تم إعدادنا كخدمة ذاتية منذ البداية ومنحنا دائمًا إمكانية الوصول إلى بياناتك وبيانات عملائك. فريق دعم العملاء لدينا موجود هنا للإجابة على أي أسئلة قد تكون لديك حول العمل مع API. اتصل بنا لا تتردد في الاتصال بنا إذا كان لديك أي أسئلة. info@trademarkegy.com</div>

 

معلومات حول اللائحة العامة لحماية البيانات

قد نقوم بجمع واستخدام المعلومات منك إذا كنت من المنطقة الاقتصادية الأوروبية (EEA)، وفي هذا القسم من سياسة الخصوصية الخاصة بنا، سنشرح بالضبط كيف ولماذا يتم جمع هذه البيانات، وكيف نحافظ على هذه البيانات تحت الحماية من التكرار أو الاستخدام بطريقة خاطئة.

ما هي اللائحة العامة لحماية البيانات؟

اللائحة العامة لحماية البيانات هي قانون للخصوصية وحماية البيانات على مستوى الاتحاد الأوروبي ينظم كيفية حماية بيانات سكان الاتحاد الأوروبي من قبل الشركات ويعزز سيطرة سكان الاتحاد الأوروبي على بياناتهم الشخصية.

اللائحة العامة لحماية البيانات ذات صلة بأي شركة تعمل عالميًا وليس فقط الشركات التي تتخذ من الاتحاد الأوروبي مقراً لها والمقيمين في الاتحاد الأوروبي. تعتبر بيانات عملائنا مهمة بغض النظر عن مكان وجودها، ولهذا السبب قمنا بتطبيق ضوابط اللائحة العامة لحماية البيانات كمعيار أساسي لجميع عملياتنا في جميع أنحاء العالم

ما هي البيانات الشخصية؟

أي بيانات تتعلق بفرد يمكن التعرف عليه. تغطي اللائحة العامة لحماية البيانات مجموعة واسعة من المعلومات التي يمكن استخدامها بمفردها، أو بالاقتران مع أجزاء أخرى من المعلومات، لتحديد هوية الشخص. تمتد البيانات الشخصية إلى ما هو أبعد من اسم الشخص أو عنوان البريد الإلكتروني. تشمل بعض الأمثلة المعلومات المالية والآراء السياسية والبيانات الجينية والبيانات البيومترية وعناوين الملكية الفكرية والعنوان المادي والتوجه الجنسي والعرق.

وتشمل مبادئ حماية البيانات متطلبات مثل:

يجب معالجة البيانات الشخصية التي يتم جمعها بطريقة عادلة وقانونية وشفافة ويجب استخدامها فقط بطريقة يتوقعها الشخص بشكل معقول.
ولا ينبغي جمع البيانات الشخصية إلا لتحقيق غرض محدد ولا ينبغي استخدامها إلا لهذا الغرض. يجب على المؤسسات تحديد سبب حاجتها إلى البيانات الشخصية عند جمعها.
ولا ينبغي الاحتفاظ بالبيانات الشخصية أكثر من اللازم لتحقيق الغرض منها.
للأشخاص الذين يشملهم القانون العام لحماية البيانات الحق في الوصول إلى بياناتهم الشخصية. يمكنهم أيضًا طلب نسخة من بياناتهم، وتحديث بياناتهم أو حذفها أو تقييدها أو نقلها إلى منظمة أخرى.
لماذا اللائحة العامة لحماية البيانات مهمة؟

تضيف اللائحة العامة لحماية البيانات بعض المتطلبات الجديدة فيما يتعلق بكيفية حم

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